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Occasional notes from Maathi, written from the places and moments that shape us.

Privacy policy

 

Privacy Policy

Maathi Paris operates this store and website, including all related content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Our Services are powered by Shopify, which enables us to process orders, payments, and customer data securely.


This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or when you otherwise interact with us. In case of any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to the collection and use of your personal data.


By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

 

 

 

1. Personal Information We Collect

 


We collect and process personal information that identifies you or could reasonably be linked to you. This includes:

 

  • Contact details: name, billing and shipping addresses, phone number, email.

  • Financial details: payment card details, account information, transaction history.

  • Account information: login credentials, preferences, and settings.

  • Transaction data: items viewed, placed in cart, purchased, exchanged, or returned.

  • Communications: any information you provide when contacting us (e.g. customer support).

  • Device & usage data: IP address, browser type, device information, network identifiers, and browsing behavior on our Services.

 

 

 

 

2. Sources of Information

 


We collect information:

 

  • Directly from you (when you create an account, place an order, or contact us).

  • Automatically (through cookies, analytics, and other technologies when you browse the Services).

  • From third parties such as Shopify, our payment processors, shipping partners, and marketing platforms.

 

 

 

 

3. How We Use Your Information

 


We may use your personal information for:

 

  • Order fulfillment & customer service: processing payments, shipping orders, handling returns/exchanges, and providing support.

  • Personalization: tailoring your shopping experience, remembering preferences, and recommending products.

  • Marketing & communication: sending promotional emails or offers (with your consent), showing you relevant ads, or keeping you updated about Maathi.

  • Security & fraud prevention: verifying accounts, securing transactions, detecting and preventing fraud or misuse.

  • Legal obligations: complying with law, responding to government or court requests, enforcing our terms, or resolving disputes.

 

 

 

 

4. Disclosure of Your Information

 


We may share personal information with:

 

  • Shopify (who hosts our store and processes data securely).

  • Service providers (e.g. payment processors, logistics/shipping partners, IT support, data analytics).

  • Marketing partners (for advertising and campaign performance, always subject to consent where required).

  • Legal authorities (when required by law, court order, or government regulation).

  • Business transfers (in the event of a merger, acquisition, or sale of assets).

 

 

 

 

5. Your Rights

 


Depending on your location, you may have the right to:

 

  • Access or request a copy of the personal information we hold about you.

  • Request correction or deletion of your data.

  • Restrict or object to certain types of processing (e.g. marketing).

  • Withdraw consent at any time (where consent is the legal basis of processing).

  • Request portability of your data to another provider.

 


If you are in the EEA or UK, you may also:

 

  • Object to processing based on legitimate interests.

  • File a complaint with your local data protection authority.

 


To exercise any of these rights, please contact us at info@maathiparis.com.

 

 

 

6. Data Retention

 


We keep your personal information only as long as necessary:

 

  • To provide the Services and fulfill contracts with you.

  • To comply with legal obligations.

  • To resolve disputes and enforce our policies.

 

 

 

 

7. Cookies & Tracking

 


We use cookies and similar technologies to personalize your browsing experience, analyze traffic, and provide relevant advertising. You can adjust your cookie preferences through your browser settings.

 

 

 

8. Children’s Privacy

 


Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal data from minors. If you believe a child has provided us with their information, please contact us for deletion.

 

 

 

9. International Transfers

 


As Maathi Paris is based in France and hosted by Shopify, your information may be transferred outside of your country of residence. Where required, such transfers are safeguarded by recognized legal mechanisms (e.g. EU Standard Contractual Clauses).

 

 

 

10. Changes to This Policy

 


We may update this Privacy Policy from time to time. Updates will be posted on this page, with the “Last updated” date revised accordingly.

 

 

 

11. Contact

 


If you have questions about this Privacy Policy or how your information is handled, please contact us:


Maathi Paris

4 Rue Madame de Staël,

Saint-Ouen-sur-Seine, 93400, FR

Email: mellissa@maathiparis.com